Whether you need help with a booking, have a question about our services, or simply want to share your experience — our team is ready to assist, 24 hours a day.
How to reach us
Choose Your Channel
Multiple ways to get in touch — pick whatever works best for you.
Email Us
Send us a detailed message and we'll respond with everything you need.
admin@scierge.it.com
Reply within 2 hours
Common Questions
Frequently Asked
Quick answers to the questions we hear most often.
To make changes to your booking or request a cancellation, please contact us via email. Our team will be pleased to assist and respond as quickly as possible.
The fastest way to reach SCIERGE is through WhatsApp using the contact information provided in the Quote section. Our concierge team is on hand to provide prompt assistance with reservations, bespoke experiences, travel arrangements, and any other service-related inquiries.
We aim to respond to all emails within 2 hours during business hours. For complex enquiries or those submitted overnight, you'll receive a response by the next morning at the latest.
Absolutely. Post-booking upgrade requests can be made by contacting our team directly. We'll always find you the best available option and pricing.
Yes. SCIERGE uses industry-standard TLS encryption for all transactions. We are PCI-DSS compliant and never store raw card numbers on our servers. Your financial data is fully protected.